Three Programs, One Problem, Very Different Builder Experiences
The contingency problem is well-understood by now. A move-up buyer who owns a home needs to sell that home before they can cleanly fund the new purchase. The gap between those two transactions creates risk for builders: lost months of carrying costs, fall-throughs at a 25 to 35 percent rate, and the operational drag of managing a buyer who is emotionally committed but financially tethered to an outcome they do not control.
Three companies have built products specifically to solve this: ClearClose, Knock, and Homeward. Each takes a meaningfully different approach. Each serves a different kind of builder, different buyer profiles, and different regional markets. This article breaks down how all three work, what they cost buyers, and how to evaluate which fits your specific conversion bottleneck.
Key Insight
Most builders do not need all three of these programs. They need the one that matches their specific conversion bottleneck. A high-volume production builder has a different problem than a boutique builder with a six-home-per-year pipeline. Understanding that distinction before choosing a partner saves months of misaligned effort.
How Each Program Works
ClearClose: Builder-First Contingency Conversion
ClearClose is built around a single, specific problem: a buyer at a builder's model center who owns a home and cannot commit cleanly without selling it first. The product is not a direct-to-consumer app or a lender referral network. It is a B2B layer that sits between the builder's sales team and the equity unlock process, coordinating the right program for each buyer and managing the intake entirely on the builder's behalf.
The mechanics work like this: when a builder's sales counselor identifies a buyer with an existing home, a single introduction to ClearClose triggers a full equity assessment and program-match process. ClearClose evaluates the buyer's equity position, credit profile, home type, and market, then routes them to the program that fits best. That might be HomeLight Buy Before You Sell, a CrossCountry bridge loan, a NAF cash solution, or another available program in their coverage network. The builder's team makes one handoff. ClearClose handles the rest and returns the buyer with clean purchasing power, typically within 7 to 14 business days.
The builder pays nothing. The cost is absorbed on the buyer side through the program's own fee structure, which ClearClose discloses transparently during the intake conversation. From the builder's perspective, the contingency is resolved before it ever enters the contract. That is the core product value.
Knock Home Swap: The Consumer-Facing Bridge
Knock takes a direct-to-consumer approach. A buyer who is already aware of their contingency problem finds Knock through digital advertising, an agent referral, or self-research, and applies directly. Knock advances up to a significant portion of the buyer's estimated home equity, which the buyer uses to purchase a new home without a sale contingency. Knock then lists and manages the sale of the old home, typically within a 6-month window. If the home does not sell within that period, Knock will typically purchase it at a predetermined price.
Knock charges a program fee at closing on the old home sale. Rate and fee structures are disclosed during application and tend to be in line with the BBYS market overall. One of Knock's distinctive features is its home prep and renovation service, which can stage and improve the old home before listing to maximize sale price. This can benefit buyers in markets where presentation significantly impacts value.
For builders, Knock integration typically happens through the buyer's agent or through the buyer self-enrolling before they arrive at the model center. It is not a white-labeled builder integration. A buyer who has already completed Knock's process will show up to your sales office with clean purchasing power, but the coordination burden falls primarily on the buyer and their agent rather than on your sales team.
Homeward: Agent-Embedded Equity Unlock
Homeward operates primarily through real estate agent partnerships. In the Homeward model, the buyer's agent enrolls in the Homeward network and offers clients the ability to purchase new homes with Homeward's backing before their existing home has sold. Homeward makes a cash offer on the buyer's behalf, the buyer purchases with that cash, and their old home sells afterward. Once the old home closes, Homeward's involvement is settled out and the buyer takes conventional financing on the new property.
Homeward's fee structure includes an option fee, typically around 1 to 1.9 percent of the new home's purchase price, charged at close. Additional costs depend on how long the old home takes to sell and whether the buyer transitions out of Homeward's temporary ownership structure into conventional financing quickly. For buyers with agents embedded in the Homeward network, the experience can be seamless. For buyers outside that network, access requires finding and engaging an enrolled agent, which adds friction to the process.
For builders, Homeward's value depends heavily on whether the local buyer pool has agents embedded in the Homeward network. In markets where Homeward has strong agent penetration, buyers frequently arrive at model centers already pre-approved through the Homeward process. In markets without that agent penetration, the program is effectively invisible to your sales funnel.
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Talk to ClearClosePricing Comparison: What Each Program Costs the Buyer
Fee transparency varies across all three programs, and the "right" cost comparison depends heavily on the buyer's equity position, how quickly their old home sells, and which specific product tier they qualify for. That said, here is how the fee structures compare in broad terms.
The most important cost variable is not the headline fee. It is the total cost of a deal that falls through without any of these programs in place. At $17,000 to $42,000 per incident, even a program that costs the buyer 2 to 3 percent of their equity advance delivers significantly more value to the builder than absorbing an uncovered fall-through.
Builder-Fit Matrix: Which Product Matches Which Builder
High-Volume Production Builders
A builder closing 30 to 100 homes per year needs a scalable, low-friction integration that works inside an existing sales process without requiring buyers to self-enroll or agents to be pre-enrolled in a third-party network. The handoff needs to be simple enough for a sales counselor to make in the first meeting without extensive training.
ClearClose is designed specifically for this context. The builder-side integration is a single point of contact. The sales counselor identifies a buyer with a home to sell and makes one introduction. ClearClose handles everything from equity assessment through program selection and enrollment. For a high-volume team, this means the contingency solution is available on every deal without any incremental process complexity.
Boutique Builders and Custom Home Builders
A builder closing 6 to 15 homes per year has a fundamentally different problem. Deal volume is lower but each deal represents a larger share of annual revenue. A single fall-through can materially affect the year. These builders often have longer buyer relationships and more direct involvement in each transaction.
For this profile, any of the three programs can work, but the fit depends on how buyers are finding you. If buyers consistently arrive with a real estate agent who is embedded in Homeward's network, you may not need to establish a separate ClearClose relationship. If buyers arrive directly from your marketing or referral network without an agent, ClearClose provides builder-initiated coverage that does not depend on agent enrollment.
Regional Builders in Emerging Markets
Coverage area matters. Not every program operates in every market. Knock has expanded significantly from its original markets but is not yet available everywhere. Homeward's agent network concentration varies significantly by metro area. ClearClose works with a broader set of underlying programs, which can provide coverage in markets where a single-program approach would leave gaps.
Before committing to any single solution, confirm that the program has meaningful coverage in your specific market and that it covers the price tiers your buyers occupy. A program that works for $600,000 purchases may not work for $1.2 million purchases in the same market, and vice versa.
Watch Out
Coverage gaps are the most common failure mode when builders adopt equity unlock solutions. A buyer who enrolls in a program, completes the intake process, and is then told their market or home type is not covered loses trust in the process, the builder, and the transaction. Verify coverage specifics before presenting any program to buyers as a guaranteed path.
Buyer Experience: How Each Program Feels to the Homebuyer
Approval Speed and Transparency
Knock's direct application process is fully digital and designed for consumer self-service. Buyers who are comfortable with app-based financial processes tend to find the experience intuitive. Approval timelines depend on the buyer's home equity and market data, but the platform provides clear status updates through the process. The trade-off is that there is no human advocate helping the buyer navigate program fit. If the first program they apply for does not work, they often stop there.
Homeward's experience is agent-mediated, which means the buyer's experience is largely determined by how well their agent understands the program and can explain it. Buyers working with a skilled Homeward-enrolled agent often find the process seamless because the agent manages the details. Buyers whose agents are less familiar with the product may encounter more friction and slower timelines.
ClearClose's intake process is handled by a team that specializes in program matching. The buyer speaks with someone who knows the specific qualification criteria for each available program and can explain the options clearly. Because the matching step happens before the buyer applies anywhere, program rejections are rare. Buyers who go through the ClearClose intake process typically have a clear path identified within a few days.
Cost Transparency
All three programs disclose their fees, but the structure of those disclosures differs. Knock and Homeward present their fee at the point of program enrollment, which happens before the buyer has fully committed to a purchase. Some buyers are surprised by the total cost when they see it in full for the first time at that stage.
ClearClose reviews total program cost as part of the intake conversation, before the buyer enrolls in anything. That means cost expectations are set accurately and early. Buyers who understand the cost structure upfront are more likely to proceed and less likely to develop sticker shock at a critical point in the transaction.
Integration: Model Center, App-Only, or Loan Officer Partnership
This dimension matters more than most builders realize when they are evaluating programs. The question is not just whether a program works, but where in your sales funnel it works.
ClearClose is designed to integrate at the model center. The trigger is a sales counselor identifying a contingent buyer. Everything flows from that point without requiring the buyer to have done any prior research or agent preparation. This is the highest-leverage integration point for a builder because you catch the contingency before it becomes part of a contract negotiation.
Knock is primarily app-driven. Buyers find the program through advertising, their agent, or research, and apply directly. Integration with a builder's model center process requires educating buyers to self-enroll before they arrive, or training agents to refer buyers to the platform. This adds steps that reduce completion rates among buyers who are not already motivated to solve their contingency problem independently.
Homeward is embedded in agent relationships. For builders in markets with strong Homeward agent penetration, buyers may arrive at the model center already enrolled. For builders in markets without that penetration, or in direct-sale environments where buyers do not always arrive with an agent, Homeward's reach into the sales funnel is limited.
Key Insight
The program that integrates earliest in your sales funnel has the highest impact on conversion. A buyer who enters contingency negotiation without a clear equity unlock path already identified has much lower completion odds than a buyer who arrives knowing the contingency is already being handled. Timing of the introduction is as important as program quality.
Our Take: Where Each Program Has an Edge
Where ClearClose Wins
ClearClose is differentiated on three dimensions that matter to builders specifically. First, it is builder-initiated rather than buyer-initiated. The sales counselor controls when and how the solution is introduced, which means the program is available at the highest-leverage moment in the conversation rather than depending on the buyer to have done prior research. Second, it is program-agnostic. Rather than funneling every buyer through a single product, ClearClose matches each buyer to the right solution from its partner network. That increases conversion rates because fewer buyers encounter program rejections. Third, there is no cost to the builder. The service is funded through program relationships on the buyer side, which means the builder can offer the capability without adding a budget line item.
Where Knock Has an Edge
Knock's home prep and renovation service is a genuine differentiator for buyers whose existing homes need work before listing. A buyer who has been reluctant to sell because of cosmetic updates they cannot afford, or staging costs they want to avoid, may find Knock's managed preparation service removes a barrier that a pure equity advance would not address. In markets where presentation drives meaningful price differences, this can increase the net equity the buyer recovers and make the program economics more favorable.
Where Homeward Has an Edge
Homeward's true cash offer capability is distinctive. When Homeward purchases the new home on the buyer's behalf, that is not an equity advance used as a down payment. It is a cash transaction. In markets where sellers and builders actively prefer cash because it removes financing contingency risk entirely, Homeward's structure offers a stronger competitive position than an equity-advance-funded offer with financing. For builders who compete in markets where multiple offers are common and cash wins, a buyer coming through Homeward can be meaningfully stronger than other contingent-free structures.
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Schedule a WalkthroughDecision Framework: 5 Questions to Ask When Evaluating Any of the Three
Before committing to a contingency solution partner, any builder evaluating these programs should work through the following questions. The answers will point to the right fit more clearly than any feature comparison.
1. Where in my sales funnel do I lose contingent buyers? If buyers are arriving at the model center already committed to a contingency structure and you are negotiating around it after the fact, you need a model center integration. If buyers are dropping off between first contact and offer, the problem may be earlier in the funnel and require a different approach.
2. What share of my buyers have agents versus arriving direct? If most of your buyers arrive with buyer agents, a program with strong agent network penetration like Homeward may already be in your funnel. If buyers frequently arrive direct, you need a program that does not depend on agent enrollment.
3. What is my average home price, and does the program cover that price tier?Many programs have minimum and maximum home price thresholds. Confirm that the program covers the specific equity and purchase price range your buyers occupy before presenting it as a solution.
4. What markets do I operate in, and is coverage consistent across all of them?For builders operating in multiple markets or metros, coverage consistency matters. A program that works in your primary market but not in an emerging market you are expanding into creates an inconsistent buyer experience that is difficult to manage operationally.
5. How much process complexity can my sales team absorb? Some programs require sales teams to learn a multi-step enrollment workflow. Others are a single referral handoff. Match the program complexity to what your team can realistically execute on every contingent deal, not just when they are focused on it.
Frequently Asked Questions
What is the main difference between ClearClose, Knock, and Homeward?
The core difference is who initiates the program and where in the transaction it integrates. ClearClose is builder-initiated, activating at the model center through a sales counselor referral. Knock is buyer-initiated through a direct digital application. Homeward is agent-initiated, accessed through a real estate agent enrolled in the Homeward network. For builders who want to control the timing and consistency of contingency resolution across their pipeline, a builder-initiated model like ClearClose provides the most reliable integration.
Does using an equity unlock program cost the builder anything?
ClearClose charges nothing to the builder. The program cost is borne by the buyer through the fee structure of whichever equity unlock product they are matched to. Knock and Homeward also charge buyers rather than builders. From a builder budget perspective, adding any of these programs as a standard offering does not require a new budget line item. The question is which program delivers the most consistent contingency resolution for your specific pipeline.
How long does it take for a buyer to be purchase-ready through each program?
ClearClose typically returns a buyer with clean purchasing power within 7 to 14 business days of the initial referral, depending on which program they are matched to. Knock's direct application process typically takes 14 to 21 days from application to equity access. Homeward's timeline depends significantly on how well the buyer's agent knows the process, but the cash purchase structure can move quickly once enrolled. For spec homes or quick-move-in inventory, the 7 to 14 day ClearClose window is generally the tightest available.
Can a builder work with more than one of these programs simultaneously?
Yes, but it is operationally complex and rarely necessary. The more common and effective approach is to choose a single primary partner that covers the majority of your buyer profile and let that partner handle program matching internally. ClearClose's multi-program approach is designed specifically to eliminate the need for builders to maintain multiple vendor relationships, since it routes buyers to the right program from a single integration point. Running Knock and Homeward simultaneously requires separate training workflows and creates inconsistent buyer experiences.
What happens if a buyer does not qualify for any of the three programs?
Program disqualification typically results from insufficient equity, a home type not covered, a market outside coverage, or credit profile issues. When a buyer does not qualify for the matched program, ClearClose explores alternatives within its partner network before returning to the builder with a contingent offer as the only remaining structure. Knock and Homeward do not have the same multi-program routing capability, so a disqualification from their single product typically ends the equity unlock conversation. Understanding this distinction matters for builders whose buyer pools include diverse equity and credit profiles.
Is Homeward's true cash offer better than an equity advance for builders?
In markets where cash offers are preferred and sellers or builders actively negotiate around financing contingencies, Homeward's true cash purchase structure provides a stronger offer position than an equity-advance-funded offer with conventional financing. For most new construction builders, however, financing contingencies are less critical than sale contingencies because builder contracts typically include clear financing termination rights. In that context, the distinction between a cash offer and a strong conventional offer matters less than eliminating the sale contingency entirely, which all three programs accomplish.
Talk to ClearClose about which program structure fits your builder pipeline.
